Taking You to the Next Level

Elevator Solutions With Safety and Service You Can Count on

Elevators Shouldn’t Be a Daily Concern—We Make Sure of That

Getting from floor to floor shouldn’t cause frustration. When elevators stop working, stall, or run poorly, it affects your entire building. That’s why Rio Elevator Company, Inc., in Harlingen, TX, has spent over 73 years making elevator service simple, reliable, and safe. We specialize in installation, maintenance, repairs, and modernization—so you don’t have to think twice when your tenants, guests, or staff step inside.


Call (956) 423-6576 now to speak with a technician or request a free consultation.

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What We Do—And Why It Matters

We offer complete elevator solutions built around your building’s needs and your industry’s safety standards. Our services include:

  • Elevator Maintenance

    • Regular inspections
    • Scheduled upkeep plans
    • Code compliance checks
  • Emergency and Scheduled Repairs

    • 24/7 availability
    • Mechanical and electrical repair
    • Diagnostic testing and troubleshooting
  • New Elevator Sales and Installation

    • Residential and commercial systems
    • ADA-compliant planning
    • Collaboration with contractors and architects
  • Elevator Modernization

    • Energy efficiency upgrades
    • Interior design improvements
    • System control upgrades
  • Professional System Support

    • Replacement of key parts (motors, cables, controls)
    • Ongoing service after installation
    • Reliable follow-up and warranty assistance
  • Elevator Maintenance

    • Regular inspections
    • Scheduled upkeep plans
    • Code compliance checks
  • Emergency and Scheduled Repairs

    • 24/7 availability
    • Mechanical and electrical repair
    • Diagnostic testing and troubleshooting
  • New Elevator Sales and Installation

    • Residential and commercial systems
    • ADA-compliant planning
    • Collaboration with contractors and architects
  • Elevator Modernization

    • Energy efficiency upgrades
    • Interior design improvements
    • System control upgrades
  • Professional System Support

    • Replacement of key parts (motors, cables, controls)
    • Ongoing service after installation
    • Reliable follow-up and warranty assistance

Serving the Rio Grande Valley With Pride Since 1951

Rio Elevator Company, Inc. was founded in 1951 by Sydney Hale. His dedication to honest work, expert service, and community connection laid the foundation for decades of trusted business. Today, under the leadership of his son, Frank Hale, our company continues that same legacy.

Our Core Values

  • Local service—based in Harlingen and family-run
  • Experienced technicians—over 73 years of elevator expertise
  • Trusted partnerships—backed by respected manufacturers
  • 24/7 support—always on call for emergencies
  • Certified and accredited—BBB accredited and affiliated with GoodBuy and BuyBoard and TIPS USA.

We’ve helped thousands of property owners throughout Harlingen, Brownsville, McAllen, and the surrounding Rio Grande Valley region.

Industry Solutions That Fit Your Building

We know that every building has different elevator needs. That’s why we customize our service by industry:

Schools

  • Quiet, safe rides for students and staff
  • Service performed during scheduled breaks
  • Durable interiors and ADA-compliant features

Stadiums

  • High-capacity lifts for crowds
  • Fast movement between floors during events
  • Robust maintenance schedules

Healthcare Facilities

  • Patient-friendly rides with smooth operation
  • Backup systems for emergency use
  • Easy-to-clean, sterile cab designs

Hotels

  • Quiet systems that won’t disturb guests
  • Sleek, clean interior finishes
  • Minimal service downtime

Apartments and Condos

  • Reliable rides for daily use
  • Energy-efficient systems
  • Quick response for resident concerns

Office and Commercial Buildings

  • Fast and modern transport between floors
  • Uptime-focused maintenance
  • Modernization options for older systems

Trusted Brands We Work With

We use trusted products from the industry’s top manufacturers and suppliers to ensure lasting performance and quality. Brands we proudly work with include:

  • Alliance Elevator Solutions
  • Kings III
  • SnapCab
  • Motion Control Engineering
  • Inclinator Company of America
  • Innovation Industries Incorporated
  • GAL Vantage Company
  • Savaria

Why Brands Matter

Choosing the right product makes a difference. Our partnerships allow us to access the best parts, smarter technology, and better warranties—giving you more for your investment.

A Smarter Way to Monitor Elevators

Inspections are getting stricter, and elevator phone systems are a growing concern. That’s why we recommend Kings III Emergency Communications for all our phone monitoring needs.

Key Benefits

  • Eliminate the need for dedicated phone lines
  • Reduce liability with a reliable emergency response
  • Improve the tenant and visitor experience
  • Stay compliant with inspection requirements

We’re confident that Kings III will deliver long-term value to your building. We’d be happy to help set up an initial conversation to explore your options.

Why Property Owners Choose Rio Elevator

Every elevator company says they’re reliable—but we’ve been proving it since 1951. Our clients choose us because we’re

Experienced

We’ve seen every kind of building, every kind of system, and every kind of issue—and we know how to solve them.

Family-Run and Local

When you work with us, you talk to real people in your area—not a faraway call center.

Always Available

Need help fast? We’re available 24 hours a day, 7 days a week.

Fair and Transparent

We give honest timelines, straightforward quotes, and no sales pressure.

Certified and Recognized

We’re BBB accredited, and we’re proud to serve public and private sectors alike.

Let’s Talk Elevators—Contact Us Today

Ready to upgrade, fix, or modernize your elevator system? Rio Elevator Company, Inc. is your full-service provider in Harlingen, TX, and the surrounding Rio Grande Valley. Whether you’re managing an apartment building, school, hospital, or office, we’re here to help—day or night.

Call (956) 423-6576 now to schedule a service, request a quote, or speak with a technician. 

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